Before Florida, the Q5 was due it’s first (5,000 mile) service / oil change. It Also exhibited a MINI like poor warm start issue which I expected to be solved by Ira Audi with a quick engine re-program, like MINIs …
Well as it turned out, the dealership kept the car a week, doing who knows what testing; hopefully fixed too but I don’t know yet.
[UPDATE: Cold Start issues remain – after arriving home last night then going out 1/2hr later, the engine wouldn’t start smoothly]
When we got back last night, we visited Ira to get the Q5 back. No-one interested in giving a final report, but St least we had the car … Oh, except for two things; the car has it still needs it’s oil change!
Maybe they did the oil change – but then they should clear the report too; it shouldn’t be me, the customer, having to do that
Oh, and if testing involves repeated extended drives to warm the engine, maybe a courtesy would be NOT to leave the car empty of gas when I pick it up!
I realize some MINI dealerships might treat customers like this, but I expect better (especially given the price of the Q5!) I filled in a very negative survey tonight … though apparently even Audi doesn’t know what a Q5 is yet:
“We hope that you continue to enjoy your , which is equipped with a number of innovative and unique features” – including the feature of having no name, and the feature of needing an oil change constantly!